How do I cancel a preorder?

When you place a preorder on the platform, the domain will only be attributed and billed to you if:

1. You were the only person to preorder it

2. We caught the domain

You may cancel a preorder at any time before the expiration date is reached. You can see the expiration date under the price of the domain).

Any preorder is binding and cannot be cancelled by the customer once the planned release date for the domain name has been reached.

You can find all your preorders in the section "Preorders" of your account. To cancel a preorder, simply choose the domain you wish to cancel in the list and click "Cancel preorder".

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