Why is my Youdot account in the red?

Our payment system is automated on your registered payment method (credit card or PayPal).

When you have a new account or a new means of payment that has just been registered, your orders (auctions, pre-orders, monthly fees) are invoiced and debited within 24 hours: 

  • When you obtain your first pre-order
  • When you obtain your first bid

While waiting for this payment call within 24 hours, your rights will be limited: you will be able to administer your domain names but not transfer them to another registrar.

Thereafter you will be debited as soon as your outstanding amount is higher than €500 excl. tax. You will then be debited within 24 hours of this purchase. If at the end of the month your outstanding amount has not reached €500 excl. tax, you will be debited on the last day of the month. 

An email is sent to each invoice issued. The latter is also available in your Youdot account under the heading "Transactions and billing", "Bills" section. Simply click on the pictogram to download it.


All prices are exclusive of tax (20% VAT is extra if you are a taxable person)

Was this article helpful?
0 out of 0 found this helpful